Showing Not connected status of application even if wifi connection available

Do we need to do some manual connection settings for getting whatsApp run in Nokia Lumia 610 windows phone as i'm getting Not connected status in settings of whatsApp.

2 thoughts on “Showing Not connected status of application even if wifi connection available

  1. Ehtisham

    Stupid reply machine generated as the answerer didn’t even read the question correctly.

  2. Vick

    There are a few common explanations for connection problems. The most common reason is that your phone is not connected to the internet.

    To ensure you have a working internet connection, check the following:
    You have a data plan on your carrier’s network or a Wi-Fi connection with internet access. IMPORTANT: To use WhatsApp on a Windows Phone it is important to have a data plan. Devices that are Wi-Fi only will encounter problems.

    Make sure the signal strength for Wi-Fi or data network is good and that the phone is connected to the network.
    Reboot your phone.

    Some carrier data connections have problems with WhatsApp, even if websites and other apps are working. If this happens, check your mobile provider’s Access Point Name (APN) settings, which you can change under Settings -> Mobile. There may be a different APN for your mobile provider that allows non-web connections like WhatsApp.

    If your device comes from Nokia, try the Connection Setup application from the Nokia Collection in Marketplace. This commonly fixes carrier configuration problems with WhatsApp over 3G.

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