WhatsApp got thousands of fake 5-star reviews in Google Play. What’s going on?
Over the last few months WhatsApp received a lot of negative reviews about the new status function. Reason for WhatsApp to bring back the old status. However, the negative reviews already caused a drop in average rating of WhatsApp in Google Play from 4.4 to 3.4.
A website dedicated to competitor Telegram, Telegra.ph, reveals that WhatsApp suddenly has received thousands of 5-star reviews. Many reviews are game-related and thus fake.
App Annie, a company that analyzes reviews, confirms that the reviews are indeed from Google Play.
In a response to The Next Web, WhatsApp denies any involvement. “We’re focused on making our service better for our 1.2 billion users around the world. We don’t have time for fake reviews, and we’ve reached out to Google to look into the issue” WhatsApp said.